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  Kraft did a fantastic job on my mother's funeral in April of 2015. Afterwards we were told to get in contact with them and they would help with the headstone. It has since been 2 years, we have called continuously and spoke to at least 3 different people ALWAYS being told "I'll call you on Monday/next week/etc to set up a meeting". NEVER ONCE have they kept up with their statements. All we want is a headstone as closure and they aren't even willing to say "hey we can't but maybe this person can". I'm beyond disappointed and will not be using their services in the future.

  Added January 13, 2017 by Tiffany Locke